Due to the intimate nature of these items and regarding the safety and peace of mind of our customers, all sales are final.
However, if you wish to cancel your order, just contact us within 24 hours of ordering and you will receive a full refund, no questions asked.
I inspect every item carefully before sending them your way, but if you should find a bubble or rip somewhere, snap some photos through the packaging and email them to us. Please do not remove the toy from it’s original packaging until you have been given an OK from us. Keep in mind you won’t get a refund or discount for toys labeled “flops” as you are paying for them as-is with documented flaws. Small surface imperfections are part of the handmade process and not subject to returns or discounts.
I will never ask you to send a faulty toy back to us. Use it as a doorstopper, paper weight, fling against the wall and try to make it stick, put goggly eyes on it, use it as a large stress ball, or a unique desk decoration to guarantee an awkward moment when you are having unexpected guests over. The possibilities are endless!